Case Study
Cooleraid
A complete website, SEO, and brand refresh for a service-led water cooler provider that needed a stronger digital presence.
Project overview
A focused rebuild shaped around real buyer decisions.
Cooleraid had a functional website, but it did not reflect the company's quality standards or make it easy enough for users to enquire about products.
We rebuilt the website from the ground up with a clearer interface, simpler navigation, and enquiry forms on product pages to make customer action easier.
Interface moments
The details that make the experience feel useful.
A fresher service journey built around enquiry.
The clean blue system supports product browsing, local service trust, and prominent enquiry routes, connecting the website refresh with the wider brand work across vehicles and signage.
Results
What the work changed
The story
From friction to a clearer customer journey
Cooleraid needed a site that did more than look refreshed. It needed to help real visitors understand the offer, make decisions, and take the next useful step.
What needed to change
Cooleraid had a functional website, but it did not reflect the company's quality standards or make it easy enough for users to enquire about products.
How we shaped the solution
We rebuilt the website from the ground up with a clearer interface, simpler navigation, and enquiry forms on product pages to make customer action easier.
What changed afterwards
Cooleraid gained a more credible digital identity, stronger enquiry routes, and an improved platform for search visibility.
Design decisions
Built around the moments prospects actually care about
SEO visibility was limited, product pages lacked clear enquiry routes, and the brand needed to feel more consistent across online and offline touchpoints.
The SEO work focused on relevant water cooler search terms, while the rebrand extended the refreshed visual style to vans and signage for a more joined-up customer experience.
Delivery
The parts that made it work
Website rebuild
A clearer product and enquiry experience supported users from browsing through to action.
SEO improvement
Search-focused content and structure helped improve the site's ability to attract relevant traffic.
Rebranding
The refreshed identity connected the website, vans, signage, and wider customer impression.
Proof points
Built around the moments that matter.
Cooleraid gained a more credible digital identity, stronger enquiry routes, and an improved platform for search visibility.
The combined website, SEO, and rebranding work helped create a more consistent presence that better reflected the quality of the service.
- Increased web traffic
- Enhanced conversions
- Boosted visibility
- Reinvigorated brand image